20th nov, 09. 0627hour
Time flies, 11th Nov 09 was actually my 3rd Wedding Anniversary. Sometimes, I just couldn't believe this, it already was 3 years!!
Brought my wife to TGIF as she always blamed me never bring her to "HIGH-CLASS" restaurant but just MAMAK....haha (in fact i did wat, George & Dragon even better rite?? Women will never satisfy!! haha)
The environment for me was still remain unchanged where I feel young inside. But, somehow, it was slightly noisy as there was a big group having gathering, and the leader sound very loud (believed they all were bankers)
Shouldn't be you should slightly lowered down your voice as you are not in MAMAK!!!!





Ok, come back to the topic, the dishes and drink was nice. I really like the way they present their food. Actually, TGIF was well known in term of their customer service, in fact I did experienced it. However, this time was just exemption!!!
We did ordered dessert and after finishing our main course, we have been waiting for clearance of the table and dessert serving. We were just waiting there until I called them and asked for my dessert.
Lord Jesus, the waiter was actually answered me "dessert that you ordered finished already". By that time, I was thinking what kind of service they were providing??? Shouldn't be you informed customer just right after order has been placed? If the one who take order don't know that SOLD OUT!! I think those crews inside the kitchen should know and keep them informed so that front desk crew can inform customer and bring along menu to recommend others to customers.
All this is just too late when customer ask for it then only you inform the customer. I don't know for other, at least for me.
The most excellent part was when I asked the waiter why never inform me earlier, he don't even answer me but asked if I were to order other as he can bring along their menu.
Now, come to funny part, after paying, by the time we walked out, there was a supervisor standing there, I told him "i think u have to improve your service." Maybe he not listen clearly, he actually answered me "Thank You!!" THis is just hilarious!!!!!
Well, I was definitely hot by the moment, and of course I can't stir up as I was in such a good place. The only thing I done, is to complaint via email!!!!!!!
Erm....a good restaurant always a good restaurant, the GM was actually replied my email and promised me to investigate the case personally and get back to me within 24hours and he did replied me within 24hours sincerely. See, how professional he was!!! That only cooled me down...haha